Confidentiality: all sessions at Therapy Harley Street are totally confidential. The identity of individuals and personal details are carefully protected.

Initial Session: this is your first booking where you meet your therapist to decide whether you could do good work together. This initial meeting aims at clarifying your needs and ideating the best way forward, including frequency of sessions, length of therapy and possible referrals to other professionals.

After the initial session: time and day slots are ongoing and reserved automatically unless otherwise agreed mutually on the last session of the month. Each therapist has their own terms and conditions and payment methods. Ask for their terms and conditions.

Payment: advance payment is due on the first session of the month by cash, cheque or bank transfer. Remember that each therapist has their own terms and conditions.

Cancellation Policy and Re-scheduling: If any unforeseen circumstances mean that you cannot attend a confirmed session you can ask to re-schedule the session. This can only be done if you give 7 days notice and it is subject to the availability of the practitioner. Remember that each therapist has their own terms and conditions.

Length of therapy:
Short-term: Specific focus therapy. Sometimes all you need is a place to gather your thoughts and the opinion of a professional to make an important decision or become more aware of the hidden factors in a given situation. In this case a time-limited course of sessions might be agreed.

Long-term: A thorough analysis of your life and who you are in it would not take less than a year. Some people have reservations about becoming dependent on long-term support but therapy is a process and comes to a natural close at the point where it has provided what the client needs.

Ending: Once a client is accepted for treatment we have an ethical responsibility to accompany the process to the end. Therapy comes to a completion naturally as an agreement between both parties. The client is free to end therapy at any stage by giving at least two-week notice before finishing to allow for the process of closure.

CPDs, Groups, Workshops & Seminars

Payment & Enrollment

Advance Payment: Continuous Professional Development (CPDs), group sessions, Workshops, and Seminars must be paid in advance of the event date.

Enrollment Confirmation: A place in a course or group is only secured and confirmed upon receipt of the first payment (monthly or annual).

Monthly Payment Plan (Instalments): Where a monthly instalment plan is offered and accepted, the participant is liable to pay the total annual course fee within the agreed-upon timeframe. This obligation remains regardless of the number of sessions the participant attends.

Attendance & Refunds

Minimum Attendance Requirement: Before confirming your spot, please ensure you can participate in a minimum of 80% of the scheduled sessions

Non-Refundable Bookings: All bookings for CPDs, Workshops, and Seminars are non-refundable.

Cancellations & Rescheduling

Event Cancellation by Organizer: If a CPD, Workshop, or Seminar is canceled by Therapy Harley Street (THS), your booking will remain valid to reschedule for a future date.

Online Training Logistics

Zoom Sessions Links: For all online training events, THS will send the Zoom session link to the participant during the week of the event.

Participant Responsability: It is the participant’s responsibility to ensure they have received the link. If you have not received the link, please contact the event organizer immediately at admin@therapyharleystreet.co.uk