Confidentiality: all sessions at Therapy Harley Street are totally confidential. The identity of individuals and personal details are carefully protected.

Initial Session: this is your first booking where you meet your therapist to decide whether you could do good work together. This initial meeting aims at clarifying your needs and ideating the best way forward, including frequency of sessions, length of therapy and possible referrals to other professionals.

After the initial session: time and day slots are ongoing and reserved automatically unless otherwise agreed mutually on the last session of the month. Each therapist has their own terms and conditions and payment methods. Ask for their terms and conditions.

Payment: advance payment is due on the first session of the month by cash, cheque or bank transfer. Remember that each therapist has their own terms and conditions.

Cancellation Policy and Re-scheduling: If any unforeseen circumstances mean that you cannot attend a confirmed session you can ask to re-schedule the session. This can only be done if you give 7 days notice and it is subject to the availability of the practitioner. Remember that each therapist has their own terms and conditions.

Length of therapy:
Short-term: Specific focus therapy. Sometimes all you need is a place to gather your thoughts and the opinion of a professional to make an important decision or become more aware of the hidden factors in a given situation. In this case a time-limited course of sessions might be agreed.

Long-term: A thorough analysis of your life and who you are in it would not take less than a year. Some people have reservations about becoming dependent on long-term support but therapy is a process and comes to a natural close at the point where it has provided what the client needs.

Ending: Once a client is accepted for treatment we have an ethical responsibility to accompany the process to the end. Therapy comes to a completion naturally as an agreement between both parties. The client is free to end therapy at any stage by giving at least two-week notice before finishing to allow for the process of closure.

CPDs, Groups, Workshops & Seminars

CPDs, groups, Workshops & Seminars must be paid in advance.

Tickets are not refundable.

If a CPD, workshop or seminar is cancelled by THS or MBC your booking will be valid to reschedule.

For trainings online THS will send a link to your zoom session during the week of the event. It is your responsibility to make sure you have received the link. If you haven’t contact the event organiser at admin@therapyharleystreet.co.uk